Terms and Conditions
Self Installation Information.
Purchasing Products "Over-The-Counter"
- Now that you have made the decision to do a self-installation of your unit
you unit you will be considered the installing contractor.
Helpful
Information
- Read the owners manual completely follow the instructions prior to
installations. The instructions must be strictly adhered to.
- Be sure to follow the directions of all manufactures products that you
use, including pipe etc.
- Always follow manufactures guidelines and safety instructions.
- If you are installing LP units, make sure you have gas, running out of gas
can cause problems with the unit.
- Remember that, as with any appliance, there is user responsibility
involved, including installation, operation and maintenance of this product.
- Be sure to check local , state, and EPA regulation codes for installation.
DJ'S assumes no liability with your installation.
- The unit must be properly installed to prevent the possibility of a house
fire or "smoke-back".
- As the installation contractor you are responsible for all services
associated with the installation of your unit. If you are in need of a
qualified service technician, DJ'S can provide this service to you if are
local.
- DJ'S will honor any manufacture parts warranty. Labor warranty is
handled by the Installing Contractor.
Ordering Equipment
- DJ'S will help you on sizing equipment but we can't guarantee
sizing or application. Please make sure that you receive advise from a
local contractor or someone in the business to make sure the size of the
equipment you are ordering is correct.
Cancellations & Returns
- SHIPPED PRODUCTS:
After you have purchased a product from DJS, if the equipment or parts have not
been packaged for shipping, we will refund you the full 100% of the total
purchase.
- SHIPPED PRODUCTS: If your product has
been packaged and not yet shipped, you will receive100% minus a 10% restock
charge.
- SHIPPED PRODUCTS: If your order has been
shipped and the package or box has not but unpacked or opened, we will accept
the products back to us and you will be charged 25% restocking fee plus the shipping cost both
ways.
- SHIPPED PRODUCTS: If you have received
your order and you open the package and the product(s) are not damaged, DJ's
will not accept any product returns. If you receive product damaged, please
contact us ASAP for direction on what happens next.
- SHIPPED PRODUCTS: If you order a
Special Non Stock Product, these items are non-returnable.
- OVER THE COUNTER PRODUCTS: 25% Charge
will be enforced on all return stock items.
- OVER THE COUNTER PRODUCTS: If you order
a Special Non Stock Product, these items are non-returnable.
- SHIPPED OR OVER THE COUNTER ELECTRICAL PRODUCTS:
NO RETURNS ON ANY ELECTRICAL PARTS!
Payment
- DJ'S accepts Paypal, Visa, Mastercard, Discover,
Money Orders, Cashiers Check, and Personal Checks.
Financing thru CITI
financial is also available.
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