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Kozy Heat's Lifetime Warranty

THIS LIFETIME WARRANTY COVERAGE WILL BE EXTENDED AS DESCRIBED BELOW PROVIDED ALL WARRANTY CONDITIONS AND REQUIREMENTS ARE MET AS OUTLINED IN THE 10 YEAR LIMITED WARRANTY POLICY.
LIFETIME WARRANTY COVERAGE

LIFETIME WARRANTY IS EXTENDED AS FOLLOWS: Hussong Manufacturing warranties to the original purchaser that the firebox, heat exchanger, fiber logs, burner tube and glass of this Kozy Heat fireplace will not be defective in material or workmanship under normal use and service for as long as you own this product. If any of these components fail due to defects in material or workmanship under normal use and service, Hussong Manufacturing Co., Inc. will, at its sole discretion, repair or replace the defective component. This LIFETIME WARRANTY does not cover any installation, labor, transportation or other indirect costs arising from defective components.

 

WARRANTY CONDITIONS & REQUIREMENTS:
 

1. You are the original purchaser. This warranty is not transferable.

2. Installation of the fireplace is performed by a qualified installer.

3. Installation and operation must comply with installation and operation instructions.

4. Paint and glass gaskets are covered for 30 days from date of purchase.

5. Components (including glass panels) broken, during shipping, careless handling of components, or defects resulting from improper installation, misuse of the fireplace and components are not covered under this warranty.

6. This warranty does not cover any part of the fireplace or any components which have been exposed to or submerged under water.

7. Hussong Manufacturing Co., Inc. must be notified by the dealer the fireplace was purchased from or a qualified installer or service technician of the defect.

8. Annual service of the fireplace as required in the installation manual, is performed by a qualified installer/service technician. (Copies of such service records may be required to claim a warranty.)

9. All previous warranty/service has been performed by a qualified installer or service technician. (Copies of such service records may be required to claim a warrant.
 

 

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Last modified: September 30, 2014